TERMS AND CONDITIONS

Last Updated: [Date]

Welcome to NH Sunrise Property Management ("Website", "Platform", "We", "Us", "Our"). These Terms and Conditions govern the use of our platform, where property owners ("Hosts") list vacation rentals and travelers ("Guests") book accommodations. By using our Website, you agree to these Terms.

1. Acceptance of Terms

By accessing and using our Website, you acknowledge that you are at least 18 years old and agree to comply with these Terms and all applicable laws.

2. Account Registration

  1. Users must create an account to list or book a property.
  2. You are responsible for maintaining the confidentiality of your login details.
  3. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Property Listings

  1. Hosts must provide accurate and complete information about their rental properties.
  2. The Host is responsible for maintaining their listings, setting rental rates, and defining cancellation policies.
  3. We are not responsible for the condition, legality, or quality of listed properties.

4. Bookings and Payments

  1. Guests must pay for bookings via the approved payment methods on our Website.
  2. A service fee may be applied to bookings and will be disclosed before payment.
  3. Booking confirmation is subject to payment processing and Host approval.

5. Cancellations and Refunds

  1. Guests must review the Host’s cancellation policy before booking.
  2. Refunds, if applicable, will be processed per the Host’s terms.
  3. We are not responsible for disputes regarding cancellations, refunds, or property conditions.

6. Guest and Host Responsibilities

  1. Guests must respect the property, follow house rules, and report any damages.
  2. Hosts must ensure that their property is safe, clean, and as described in the listing.
  3. Any disputes between Guests and Hosts should be resolved directly; we may mediate but are not liable for outcomes.

7. Prohibited Activities

Users agree not to:

  1. Use the Website for illegal or fraudulent purposes.
  2. Post false, misleading, or offensive content.
  3. Attempt to collect user data without consent.
  4. Disrupt or attempt to hack the Website’s security.

8. Liability Disclaimer

  1. We act as a marketplace and are not liable for rental disputes, property conditions, or financial losses.
  2. We do not guarantee uninterrupted service or the accuracy of listings.

9. Termination of Use

  1. We reserve the right to suspend or terminate any account that violates these Terms.
  2. Users may deactivate their accounts at any time.

10. Governing Law

These Terms are governed by the laws of [Your Country/State]. Any legal disputes must be resolved in the courts of [Your Jurisdiction].

11. Contact Information

For any inquiries, contact us at:

📧 Email: nhsunrisepropertymgmt@gmail.com

PRIVACY POLICY

Last Updated: [March 2025]

At NH Sunrise Property Management, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect the following types of information:

  1. Personal Information: Name, email, phone number, address, payment details.
  2. Usage Data: IP address, browser type, and interaction with our Website.
  3. Cookies and Tracking Technologies: To improve user experience and gather analytics.

2. How We Use Your Information

We use your information to:

  1. Process bookings and payments.
  2. Communicate with Guests and Hosts.
  3. Improve our Website functionality.
  4. Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  1. Payment processors for secure transactions.
  2. Service providers that help us run our Website.
  3. Law enforcement, if required by law.

4. Data Security

We implement security measures to protect your data, but we cannot guarantee absolute security due to the nature of the internet.

5. Your Rights

You have the right to:

  1. Access, update, or delete your personal data.
  2. Opt-out of marketing communications.
  3. Request information about how your data is used.

6. Cookies Policy

We use cookies to enhance user experience. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our Website with the updated date.

8. Contact Information

For privacy-related concerns, contact us at:

📧 Email: nhsunrisepropertymgmt@gmail.com

2025 | NH Sunrise Property Management, LLC